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Strategy & Vision: Applying the Systemic Theory of Change (ToC)

Objective

To define a clearly articulated unmet need that will guide the innovation procurement process. This step ensures that the procurement is driven by real clinical or operational challenges rather than technology-first thinking.

Who is Involved

  • Clinical leadership
  • Procurement office
  • Procurement office
  • Innovation manager
  • Finance department

Activities / Tasks

  • Organize a need identification workshop with clinical teams
  • Collect input on challenges in patient care pathways
    → This will form the basis for solution requirements
  • Prioritize needs using scoring matrix
  • Innovation manager
  • Validate final selection with decision-makers

Tips / Common Pitfalls

  • Avoid framing the need in terms of a specific technology; keep the focus on outcomes
  • Engage frontline staff early – they often have the best insights into operational challenges

Outcome / Deliverables

Documented unmet need with defined outcomes and user requirements. This serves as the foundation for all subsequent phases.

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